Because of huge increases in the amount of spam hitting our servers, we are no longer allowing the forwarding of “catch-all” accounts to AOL addresses. This will not affect most of our cleints, but if your email system is set up to send all emails sent to an unspecified address to an AOL address, it [...]
To protect the server from access to hosting accounts by unauthorized parties (which may cause your site to be hijacked and even compromise root access to the whole server), we are mandating stronger passwords. This is for master passwords only, such as checking the primary email account (usually not used) or accessing the control panel. [...]
The forum software has (finally) been updated. Please inform us if you experience any problems.
Due to security issues with the version inVision Power Board available on our servers, we have locked them down. No option for new installations is no longer available, and currently running boards will have to upgrade or be taken down. Unfortunately, the upgrade is not a free version of their software. More information can be [...]
There have been repeated problems with accessing web-based email (NeoMail). We are continuing to monitor the system. The server’s Spam Assassin software breaks down regularly, not playing well with cPanel, causing mail to back up and jam the mail system so that web-based mail will not work. We fix this all the time, but sometimes [...]
This thread is to explain the current domain transfer process and give instructions for how to allow us transfer of your domain name record to our registrar for easier management. Please also note that our standard hosting packages include the registration or yearly re-registration of one domain name associated with the hosting space. Once with [...]
If you are a hosting client and are designing your own site (or having it designed by someone besides Kentropolis), here is the necessary information to upload files to the server. You are required to have a basic understanding of website files to do this, and we do not provide technical support for the programs [...]
General Information Remember! Our system is SeNsItIvE to upper and lower case. You can name your home page any of the following: index.html index.htm home.htm home.html index.shtml Upload your Perl/HTML/TXT in ASCII or TEXT Mode, Zip & Images Files in Binary. Using FrontPage If you are using FrontPage for your site(s), ONLY use FrontPage's PUBLISH [...]
Can you recommend the instant messenger service that eliminates the need for AOL? I don't trust AOL and understand there is a reliable service that includes most instant messengers.
Many of you have received bounced messages on your accounts that did not come from you. This is the result of someone trying an automated attempt to hack into the system using mail cgi scripts. Of course, they fail, and you are safe, as a patch has already been put in place to prevent any [...]
Viewing your stats requires that you log into cPanel for your site using your master username and password. (See topic on cPanel for general directions.) Once you're in, click on the icon labelled “Web/Ftp Stats“. Unless you are looking for stats for a subdomain (something.yourdomain.com), you will want to use one or both of the [...]
This thread will be information about accessing and getting the most out of your cPanel, the administrative control panel that comes with our hosting service, either through KENTROPOLIS or KenHost. Main Hints: The address for your control panel is http:///cpanel Username is assigned to you by Kentropolis or KenHost and ordinarily cannot be changed. It [...]
Planned 2003 upgrades for websites created by KENTROPOLIS for all clients: Terms & Conditions and Privacy Policy pages Reconfiguration of Email Forms – Email Address Entered WIll Be “Reply-to” “Thank You” Pages for Interactive Forms Custom Error 404 Page (File Not Found) with Broken Link Reporting Capability Re-evaluation of Serach Engine Meta Tags Re-evaluation of [...]
Kentropolis offers two main ways to access your email. The first is accessing it with a mail client on your own computer, such as Microsoft Outlook, Outlook Express, or Eudora. This takes the email off the server (out of your website's mailbox), and unless you tell it otherwise, will usually not leave a copy on [...]